This Policy is established by META Sarl, the publisher of the website www.automarket.lu, whose registered office is at 45A avenue Monterey, L-2163 Luxembourg, registration number 2007 2441 711.

This translation is provided for your convenience. The French version is the legally binding text; in the event of any discrepancy, the French version prevails. View the French version

Privacy Policy

META Sarl ("we", "us", "our") created the website to provide a virtual meeting place and facilitate contact between users regarding the sale and purchase of vehicles. In the course of our activities, we process personal data concerning our customers and prospects. The purpose of this Policy is to explain how we collect, use and retain your personal data, in compliance with the Luxembourg law of 8 December 1992 on privacy protection and the General Data Protection Regulation (GDPR, EU 2016/679).

Effective date: 1 February 2022

I. Purpose

Data protection and respect for your privacy are essential values for us; we are committed to processing and protecting your personal data fairly and transparently, in compliance with the law. If you wish to respond to any of the practices described below, please feel free to contact us.

II. What categories of data do we process, and how do we obtain them?

  • Personal identification data (name, phone number, email): collected when you ask us to contact you back via the form on the site.
  • Electronic identification data (email, IP addresses, browsing data): collected via our online forms, cookies, and sometimes pop-ups.
  • Lifestyle data (preferred vehicle type, search behavior): inferred from your searches and requests on the site.
  • Newsletter and/or email alert subscriptions (email): when you subscribe to our alerts or newsletter.

We may also collect non-personal data, which does not allow us to identify you directly or indirectly; this data may be used for any purpose, for example to improve our site and products or to target our advertising.

III. For what purposes do we collect your data?

We base the processing of your personal data on the following legal grounds: compliance with our legal obligations; the pursuit of our legitimate interest (always taking care to balance our interest against your rights and freedoms); and your consent. If we were to consider processing not yet covered by this Policy, we would contact you beforehand to inform you and, where applicable, obtain your explicit consent.

On the basis of your consent, we process your data to: send you a newsletter; send you alerts with listings personalized to your preferences; contact you with car/motorcycle news; inform you of new listings matching your past searches; pass your contact details to Easylease for your financing request.

On the basis of our legitimate interests, your data is processed for: your identification on the site; user account management; vehicle acquisition; analyzing your interests in order to inform you; contacting you about our new services; personalizing our services; preparing studies, models and statistics (using anonymization/pseudonymization wherever possible); the security of people and property and the fight against fraud; training our staff using real cases, anonymized wherever possible; keeping a list of former subscribers who no longer wish to be contacted; improving our services and the user experience; organizing games and contests; managing your requests relating to your rights; establishing, exercising and defending our rights; responding to your requests; our communication and marketing activities; contacting you to evaluate our services.

Profiling and automated processing: to give you a better user experience, we sometimes use profiling to link you to your various preferences, using anonymized or pseudonymized data wherever possible. No decision with legal effects, or significantly affecting you in a similar way, is taken on this basis alone.

IV. How long do we keep your data?

We do not keep your data beyond the time necessary for the purposes for which it was collected:

  • Contact via the web form: kept until the transaction is completed via Easylease.
  • Registration on the site and to an alert: kept for the entire duration of your registration.
  • Unsubscribing from the site, newsletters or alerts: kept for one year from unsubscription, then destroyed.

At the end of the retention period, we do everything possible to ensure this data is rendered unavailable and inaccessible.

V. Your rights: access, withdrawal, rectification, erasure, portability, restriction and objection

Right of access and copy: you can ask us whether we process your data, for what purposes, which categories are involved, and who receives it, as well as a copy of all your personal data.

Right to withdraw consent: whenever processing is based on your consent, you may withdraw it at any time.

Right to rectification: you may request correction of information that is inaccurate, incomplete or outdated.

Right to erasure: you may obtain erasure of your data if it is no longer necessary, if you withdraw consent (where that is the sole legal basis), if you object to the processing, if the processing was unlawful, if the data is incomplete/inaccurate/outdated, or to comply with a legal obligation.

Right to portability: where processing is based on a contract or your consent, you may request that your data be transferred to you, including to another data controller.

Right to restriction of processing: notably if you dispute the accuracy of a piece of data (while we verify it), or if you prefer restriction over erasure in the case of unlawful processing.

Right to object: you may object at any time to the processing of your data for direct marketing or newsletter purposes.

VI. How to exercise your rights

Identification: to help enforce your rights, we verify that your request genuinely concerns your own data, by sending you a unique link by email.

Response time: we undertake to respond within one month of your request at the latest; this period may be extended to two months for complex requests or where we receive an excessive number of requests (in which case we would inform you of the reasons).

VII. Transfer to third parties

Depending on your choices, we may transfer your data to our subcontractors, to our strategic partner Easy Lease/Lux Brokerage Sarl, or to third-party commercial partners.

Subcontractors: mainly professional sellers, who only process your data on our instructions, in compliance with applicable regulations and this Policy.

Easy Lease/Lux Brokerage Sarl: if you send a purchase request via the web form, we pass your contact details (email, name) to this strategic partner so it can present its offers to you.

Third-party commercial partners: only if you specifically consent, so they can offer you their products or services.

Legal obligation: we may pass on your data to comply with a legal obligation, a court decision, or the request of a competent authority.

VIII. Data security

We implement appropriate technical and organizational measures to ensure an adequate level of security, set according to the risks presented by the processing and the nature of the data. These measures aim in particular to prevent the loss, theft, misuse, alteration or unauthorized disclosure of your data. Every quarter, we destroy data that is no longer current regarding vehicle searches. In the event of a security breach affecting your data, we undertake to act quickly to identify its cause, take appropriate remedial measures, and inform you where the law requires it.

IX. Complaints

We recommend contacting us directly in the first instance. You may also lodge a complaint with the data protection authority: Commission nationale pour la protection des données (CNPD), 1 avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette, Tel. (+352) 26 10 60-1, Fax (+352) 26 10 60 29, email info@cnpd.lu

X. Cookies

We use cookies notably to make it easier for you to navigate the site and to offer you personalized deals. You can delete them via your browser settings, although this may disrupt your browsing or prevent certain features from working. A cookie does not identify you, but collects general information during your visit to help us better understand your interests.

This site uses the following types of cookies: technical/functional cookies (optimizing the site and its display); audience-measurement and statistics cookies (Google Analytics); advertising cookies (ads tailored to your interests, mostly third-party cookies); social-sharing cookies (Facebook, Twitter, etc.); geolocation cookies (vehicles near your location); third-party cookies (subject to the policies of the relevant third parties).

You can disable cookies in your browser's settings (Internet Explorer, Firefox, Chrome, Safari and Opera each provide a dedicated privacy setting). Please note that doing so may change your conditions of access to our services. Telephone conversations may also be recorded to improve the quality of our services.

XI. How to contact us

For any question and/or complaint regarding this Policy: contact@automarket.lu — www.automarket.lu — META Sàrl, 45A avenue Monterey, L-2163 Luxembourg

XII. Changes

We reserve the right to amend the provisions of this Policy at any time. We will publish any changes directly on our website.

XIII. Governing law and jurisdiction

This Policy is governed by Luxembourg law. Any dispute relating to its interpretation or performance will be governed by Luxembourg law and fall under the exclusive jurisdiction of the courts of Luxembourg.

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